Privacy Policy

Introduction

SPPL SOLUTION INDIA PRIVATE LIMITED ("Company", "we", "us", or "our") is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use the Maxxion Cloud mobile application.

1. Information We Collect

1.1 Account Information

• Name, username, email address, phone number
• Login credentials
• Country, language, timezone preferences

1.2 Location Information

When enabled, we collect location information to configure smart devices. You may disable location access anytime through device settings.

1.3 Device & Smart Device Information

• Device ID, firmware version, activation details
• Wi-Fi Information (SSID, BSSID), MAC address
• Cloud-stored surveillance data (if applicable)

1.4 Media & Microphone Access

• Camera access for QR scanning
• Photo/Video uploads for troubleshooting
• Microphone access for voice features

2. How We Use Your Information

• To provide and maintain our services
• To verify identity and manage accounts
• To improve functionality and user experience
• To communicate updates and promotional offers
• To comply with legal obligations

3. Information Sharing

We may share your information with trusted third parties, affiliates, and service providers strictly for operational purposes and legal compliance. All partners are contractually obligated to protect your data.

4. Data Security

We use industry-standard security practices, including encryption and secure servers, to protect your personal information from unauthorized access.

5. Data Retention

We retain your data only as long as necessary to fulfill business and legal obligations.

6. Your Rights

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent anytime
• Request data portability

7. Children’s Privacy

Our services are intended for adults only. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

9. Contact Us